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Staro 20.01.2004., 14:16   #1
msvrtan
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customer support vic

An End User rings Customer Support to report that his computer is faulty.
Customer Support: "What is the problem?"
End User: "There is smoke coming out of the power supply."
Customer Support: "You will need a new power supply."
End User: "No I don't! I just need to change the startup files!"
Customer Support: "The power supply is faulty. You'll need to replace it."
End User: "No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command."
10 minutes later, the End User is still adamant that they are right. The
Customer Support Engineer is frustrated. . . .
Customer Support: "Sorry, Sir. We don't normally tell our customers this,but there is an undocumented DOS command that will fix the problem."
End User: "I knew it!"
Customer Support: "Just add the line LOAD NOSMOKE.COM at the end of the
CONFIG.SYS. Let me know how it goes."
10 minutes later.
End User: "It didn't work. The power supply is still smoking."
Customer Support: "Well, what version of DOS are you using?"
End User: "MS-DOS 6.22."
Customer Support: "That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes."
1 hour later.
End User: "I need a new power supply."
Customer Support: "How did you come to that conclusion?"
End User: "Well, I rang Microsoft and told him all about what you said, and the support person started asking questions about the make of power supply."
Customer Support: "Then what did he say?"
End User: "He told me that my power supply isn't compatible with NOSMOKE."
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Staro 20.01.2004., 14:44   #2
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Dobarr

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Staro 20.01.2004., 14:48   #3
horza
ono ispred konpjuktora
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jako. evo printam i ide na zid :-)
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Staro 20.01.2004., 15:09   #4
Elven
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bio si brži sa copy paste-om

Jako dobar. Odmah je prosljeđen mojim kolegama...
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Staro 20.01.2004., 15:11   #5
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Citiraj:
Originally posted by Elven
bio si brži sa copy paste-om

Jako dobar. Odmah je prosljeđen mojim kolegama...
ah znam..
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Staro 20.01.2004., 16:25   #6
>>>KUKY<<<
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svrtane gdje si to iskopo?
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Sig mi nije u skladu s pravilima.
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Staro 20.01.2004., 17:55   #7
tor
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