Evo odgovora od seageta
Dear .....
We thank you for contacting Seagate Warranty Support.
Your drive Serial Number: 4LJ248SX, Part Number: 9W2854-301 is "In Warranty" till 12-Sep-2010.
To get your technical queries addressed or to confirm if drive is faulty, kindly contact our Seagate Technical Support at 00-800-4732-4283 from 8:00AM - 5:00PM (Amsterdam Time).
If they confirm that your drive needs replacement, you may create "Order Number" online using the simple instructions.
Please Click on the below link and you will be directed to the "Warranty Support and Returns Assistance" Page.
You may then click on the link, "Return a drive as Guest User", to verify warranty of your drive. If In Warranty, please click the "Continue" button on the right hand side of the page. You will be then requested to fill in all the necessary information marked with the *; and you will receive your "Order Number", the address of the Return Location and all the necessary information concerning the return of the product to Seagate. (Terms and Conditions, packing and shipping information, etc).
If you are unable to create the "Order Number", please contact us on (00-800-4732-4283 from 8:00AM - 5:00PM Amsterdam Time) or email us back with the following information: -
Are you a Reseller or an End User?
Telephone number :
Company Name (If Any):
Your Complete Daytime Address: (Street Address, City, Postal Code, Country)
As soon as we have the required information we will process your Return request.
Seagate will send you an email acknowledging your order with additional information regarding Seagate’s return policy, shipping instructions and terms and conditions. Please call us back if you not receive such email in the next 60 minutes. If you do not accept any of the terms contained in the email, please call back within next 4 hours and we will cancel your order.
Any required data recovery service must be completed BEFORE shipping the drive(s) to Seagate for replacement. Seagate is now offering data recovery service to its customers wherein an evaluation will be done on your hard drive and provide a quote as to how much the data recovery service would cost. You can either accept or decline the quote offered by Data Recovery Service.
If you have any other questions or concerns, please do not hesitate to email us back.
Regards,
Debbie
Seagate Warranty Support.