Ne shvačam
Uostalom evo od jedne službe:
Citiraj:
I'm sorry for the delay in responding to your email and for the inconvenience this case outcome has caused you. Please know that I am genuinely interested in helping you arrive at a satisfactory resolution to your concern.
You have done the right thing in bringing this issue to our attention. We are always concerned with your safety that's why we've developed our Money Back Guarantee programme which will then help you in the event that you encounter problems with the transaction.
I've reviewed the details of the case and see that the item was indeed not as described. Therefore, I'm happy to grant your appeal for this case. I have arranged a refund to your PayPal account, which will be processed within the next 24 to 48 hours.
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I evo od druge službe:
Citiraj:
We have decided to issue you a courtesy refund for this case on 21 Jan, 2015 to the PayPal account you used to purchase this item. The refund includes the purchase price plus original shipping. Please log in to PayPal to get your refund.
This case is now closed, but you can view the details of the case in the Resolution Center.
Comments:
We're sorry you had a problem with your purchase. After further review, we confirmed that we made an error when we closed the case.
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Obzirom da su sve okrenuli za 180 nakon zalbe , sto bi trebao ocekivati kad se žali seller ?
Inace , mislio sam da eBay daje refund tek nakon potvrde da je seller primio nazad item a ne ovako ,
prvo su vratili novce na PP i još nisu dali nikakva upustva što se tiče povrata. Ne kužim?