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Hi,
Sorry to bother you.
We just got an urgent notice from the shipping company that two containers of parcels have been lost on the way. The reason is still under investigation. So maybe some of our
parcels shipped out From Oct.12th to Nov.1st were lost in this transit. Since your pacakge was shipped out during this period, if you can not receive it within the estimated
timeframe, maybe it was lost. If so, please do not worry about it, just contact us freely, we will refund or reship a new one right now. We are really sorry for all inconvenince
that have brought to you, but this is an accident, to some content, we can not control it. Your understanding is much appreciated.
If you are still worried about it, please contact us for solving. We will always be here to assit you at any time.
Any more ideas, please contact us freely.
Sorry again.
Wishes.
- magicdigitals
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