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Thank you for contacting Logitech's Electronic Technical Support.
Thank you for the information provided. I am glad to inform you that I am shipping you a new Logitech G5 Laser Mouse, free of cost. You will receive it in five to ten working days.
Your reference number is 080707-000140
After you receive the replacement device, please proceed as follows in order to close your case.
Please cut off the USB plug of your old mouse and send it to the following address:
Logitech Service Center
c/o Sykes Enterprises
ID 080709-000206
Roffhausener Landstrasse 18d
26419 Schortens
Germany
You do not have to confirm receipt of this e-mail. The order will be initiated automatically, linked to your reference number in the address field.
Should you have any further queries, please do not hesitate to write back to me.
If you have any additional questions regarding your product, please feel free to visit our website at
http://www.logitech.com
Kind Regards,
Mohammed N.
Logitech Europe SA
European Customer Support