Asus P8B75-V - USB 3.0 ne rade

[virty]

Pozdrav ekipa.
Od nedavno mi u Windowsima 10 (64bit) ne rade USB 3.0 portovi. USB 2.0 rade uredno. Neko vrijeme nisam koristio te portove pa nisam siguran kad je problem nastupio. Uglavnom, probao sam razne drivere, među njima i chipste drivere od ploče, pokrenio Intel Driver Update Utility koji nađe novu verziju drivera za chipset (instalirao i to), OS je patchiran, malo bacio oko u biosu... ali i dalje USB 3.0 ne rade. Također sam izbrisao/osvježio iz device managera unknow device, probao guranjem inf datoteka. Osim zada na ploči, ne rade ni 2 porta na prednjoj strani kućišta. Probao sam razni hardver, ni jedan ne radi. Kad ih uboden u USB 2.0, sve radi.

Ploča je Asus P8B75-V.
OS je Windows 10 Home 64bit

Unknow device:
Device instance path:
IUSB3\ROOT_HUB30\4&A3F7854&3

HW ID:
IUSB3\ROOT_HUB30&VID_8086&PID_1E31
IUSB3\ROOT_HUB30&VID_8086&PID_1E31&REV_0004&SID_84CA1043


Molim savjet!

[coconut]

Smrdi mi na hardverski problem. Stavi neki live Linux. Ako portovi ni u njemu ne budu radili, ploča je zrela za reklamaciju.
Eventualno možeš pokušati sa novom instalacijom winsa, ali ako portovi ne rade pod Linuxom, neće ni pod winsima.

[Nikky]

Ma nije hw nego igrokaz M$ i Intel - a,
treba ponovo manualno instalirati ispravni drajver,
probaj nešto od ovog > https://www.tenforums.com/drivers-ha...er-driver.html

[virty]

Mogu probat Live Ubuntu, nije problem.
Ali mi sve mirise da je ipak do drivera ili cu pak morat slat plocu Uzi-ju na reklamaciju (ako je jos pod jamstvom)

Veceras probam sa solucijom koju je kolega linka:

Troubleshooting failing USB ports

Workaround/Remedy: Manually reinstall the driver.

Open Control Panel, Device Manager to check for your USB device(s) listed as 'Unknown' under "Other" devices, and take note of the spec's. i.e.:

Properties: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Status: The drivers for this device are not installed. (Code 28)
Driver version: 6.3.9600.17797
Event info. (the earliest dated *.inf file): 7/23/15 "Device configured (usbhub3.inf)"

Search your system to find the usbhub3.inf file location –I found it within C:\Windows\WinSxS subfolders.
Right-click the 'Unknown' (USB) item and choose the "Update Driver Software…" option,
Choose "Browse my computer for driver software", as it won’t be found on-line, and "Browse..." then navigate to the ‘parent’ folder for your *.inf files (it was the C:\Windows\WinSxS for me) and check the “Include subfolders” box then “Next” to install the driver(s) and fix the USB problem.


Notes:

There will be MANY sub-folders to the WinSxS folder -I believe the ones you are most interested in for the USB ports have folder names similar to beginning with “amd64_usb” and include versioning like “6.3.9300” plus either “17238”, “17731”, and/or “18088” for actually up to 3 different ‘Unknown’ or missing USB devices.
I determined that my system had two (2) of these “amd64_usb” sub-folders for each of three (3) ‘Unknown’/missing USB devices, and so I copied these (6) subfolders into my “C:\Downloads\HP Drivers\USB\USB_3.0_eXtensible_Host_Controller_Driver” folder to isolate them for any future possible necessary use. (And I actually updated-fixed my laptop from only them –not from C:\Windows\WinSxS).
I’m not yet sure that this is a permanent solution, but I got my USB ports back real fast a couple days ago and it’s been good since.
This issue still prompted me to resize down my drive in preparation to configure this laptop as a dual-boot system with a good Linux distro (probably Zorin for its Windows look-alike elements) -for the day Microsoft really advances their OSs to be incompatible w/ this little laptop.

[virty]

Uspio sam polovicno rijesit problem.
Nijedan "fix" mi nije upalio, ali iskljucivanje u biosu opcije Intel xHCI mode je pomoglo.
Sad mi svi USB portovi rade, ali se brzina spustila na USB 2.0 brzinu.
Zasad sam zadovoljan i s ovim pomakom, bar sve radi.
Izgleda da hrpa ljudi ima ovakav problem u Win 8 i Win 10.