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Staro 22.01.2019., 16:36   #1963
23-D
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Dakle, kupio sam prije 10 dana 2x 2TB WD Red u Protisu.

Nakon registracije na WD support portalu vidim da su što se tiče garancije na "No-Limited warranty" statusu. WD support kaže da je to zato jer su OEM diskovi.

Ne bi li prodavač trebao naglasiti da je oprema OEM?

Protis daje 3 godine garancije koliko i WD, ali ima li razlike u uvijetima garancije? Je to OK?

Citiraj:
Autor Western Digital Service and Support

I understand that 2 of your drives are shown as No-Limited warranty.

I check the serial numbers and indeed the drives with Serial WCC4M7xxxxxx WCC4M7xxxxxx are Original Equipment Manufactured.

This means it was manufactured and sold as a component drive to manufacturers such as ACER/ASUS etc. Therefore you will need to contact the reseller of the Western Digital unit as different warranty policies apply.

We recommend exchanging your device with a retail product for which we can offer full warranty support.

For your reference: we strongly recommend you purchasing from our authorized resellers.
https://www.wdc.com/en-gb/about-wd/where-to-buy.html
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