Da budem siguran opet sam ih preko chata zagnjavio u vezi RMA:
Ja: Hi, I read that you now send item to Croatia, Europe. What in a case of RMA, who is paying the shipping?
Newegg: Every item has its own return policy and you can see that one the item page directly (Warranty$Returns).
Ja: but who is paying the shipping expenses?
Newegg: Generally, international orders can only be returned for a refund. And we will pay for the return shipping fee if it is defective, damaged or does not match what we show.
Ja: How do you mean only for refund? You mean no RMA?
Newegg: But I cannot guarantee all the items comply with this. Because some sold and shipped by Newegg and others by the seller. RMA means: return for a refund or a replacement. And for international orders, we cannot replace it. So I said, generally, we can only issue a refund RMA for it.
Ja: ok. So let see that I understand it. Let say I bought graphics card and after one year it became defective, I can send it to RMA to you and you will pay the shipping?
Newegg: Thank you for your understanding. As for the defective issue, generally, we can offer 30 days for a refund and we do not offer the manufacturer's warranty for international orders. I would appreciate it if you contact us back when you would like to purchase something and we can tell you more details about the return policy at that time.
Ja sad ništa ne kužim
Jel može netko ovo raspetljat?