Hi, my name is Prashant. How may I help you?
- --: hello
- --: finnaly i came here
- --: i was told to come here in few hours
- --: listen
Prashant: hi
Prashant: The tool is still down.
- --: i did preorder game on 24th and i was hoping to get beta key , i still did not and i am sure i wont if you dont do it , zh1nto said on twitter contact EA support for that , and now i did. this is mine preorder number
- --: Transaction ID: ------------------------
- --: i dont want to wait any longer , many people who did not preorder are playing
- --: i wasted 50 euro just for 2 days early acces
- --: because i would wait for 29th and buy game 1 month later
- --: people i could waste that money on something else
- --: because*
- --: i dont want to hear anything about your tools , you promised that we will get early acces
- --: else you can do refund now
Prashant: please provide order number.
Prashant: or you can wait for 2-3 hrs
- --: Transaction ID: -----------------------
- --: how sure is that information 2-3 hours , you did tell that to other people aswell
- --: i am waiting from yday from 8:00 in morning
- --: you are telling me tool is not working , and people are spamming keys on twitter
- --: even people from dice said to contact you
- --: and than you tell me wait for 48 hours actually to get in open beta
- --: people who did preorder game did not get rewarded with anything
- --: isnt that shame ?
- --: are you here ?
Prashant: We are really sorry for the trouble.
- --: you cant tell me there is not even 1 key
Prashant: wait please
- --: okay
- --: i am waiting
Prashant: try this code : -----------------------
- --: it is working
Prashant: great
Prashant: tool is up
Prashant: Is there anything else I can help you with today?
- --: great to hear
- --: thank you
- --: have a nice day
'- --' disconnected ('Concluded by End-user').