[Neo-ST]

Krenem da ću refundat igru, i odaberem tamo billing-refund, i čekam na live chatu pola sata (namjerno sam htio live chat da im mogu štošta reći), dođem na red i prije nego zatražim refund, kažem idem vidjet jesu slučajno dobili key pa da više zaigram danas tu j***** igru (caspian mi je napet ).
Ovo je odgovor, sad ne znam koliko mu je za vjerovat:

Sakal: Hi, my name is Sakal. How may I help you?
2310367452: hello
2310367452: i preordered BF3 for Origin but got no key, did you get any maybe ?
Sakal: Please give me sometime while I check this for you.
2310367452: ok
Sakal: As due to huge traffic for Battlefield 3. The code generation tool is down. Please contact us back. I will be in best position to help you when the code generation is tool.
Be assured you will get your code by us but after 2-3 hrs.
2310367452: hmm, how sure is that?
2310367452: 2-3 hrs
2310367452: the other guy told me for 10-12hrs, this morning
Sakal: It's the deadline given by our engineers
2310367452: ok then, thank you sakal and bye
Sakal: Thanks for your patience and co-operation.

tako da sam odustao za sada od refunda, javljam im se ponovo za 3 sata.