Citiraj:
Autor Lyle
Okej, a što je sa: Please note; if we do not hear back from you within 1 week, we will assume that we were successfully able to resolve your support request and will set it to "solved".
I ako stave solved kako ću im onda moći odg. na mail?
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Ništa se neće dogoditi ako ti se status promijeni u "Solved", uz taj status ide ova napomena:
Citiraj:
Our systems indicate that we have not received a response from you in the last 120 hours. Please note that you can continue to receive support from Logitech simply by replying to this email. If this case has already been resolved, please disregard this email.
You will also receive a Logitech Customer Satisfaction survey shortly, this is used to improve the customer experience we provide to our valued customers.
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Savjet je da se smiriš i ne dižeš uzbunu i spamaš korisničku službu, jer time samo usporavaš RMA proces za sebe i druge korisnike.