04.12.2009., 17:40
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#293
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Administrator
Datum registracije: Nov 2001
Lokacija: Sesvete
Postovi: 15,963
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Svašta;
Just got off the phone with WD tech support. They are aware of the issue, but say that it will likely be 1-2 days before a resolution. They speculated that the likely resolution will be to put out a new firmware update that should update via the USB key.
Another side note, since I had them on the phone, I thought I would ask a few clarification questions, since everyone last night (including myself) was trying anything and everything to get the box working.
1. It should not matter which USB port you plug the drive into for the firmware update
2. Either plugging in the USB drive with the unit powered off and then powering on, or plugging in the USB drive while at the "Please insert a USB drive with firmware to recover" screen should work
3. USB drive should be able to be formatted in FAT / FAT32 / NTFS
They actaully recommended that I take the unit back to the store if I was not able to wait the 1-2 days. Not a great answer, but at least they are aware of the issue. I may just have to watch The Office on my PC
Oni koji su "okusili govno" izgleda da će sačekati koji dan prije nego to ovi pametnjakovići poprave...
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