[Skorn]

The ultimate argument by Samsung (and they are right!)

The last subject brought up in our (long) discussion was : Samsung is wondering if we aren’t a little too curious and are overly exaggerating a problem that has been pointed out by none other than us. They clearly indicated that besides our articles and others that base their information on us without themselves testing the screens with the panels in question, no one has complained about their monitors. According to them, consumers have started returning screens to their warranty services under the sole pretext that we have said CMO panels were inferior to Samsung panel versions. This has been done without any verification by the client. Of course, we are in agreement. Also, what can we say when they tell us that in the case of the 2232BW, there was not a single telephone call from a client or store to their warranty services or offices to complain about the problems we revealed on this model? Here again, they are correct. Perhaps we should seriously ask ourselves: are we not just going a little too far and maybe our expectations do not correspond to the more normal standards of our readers?